📶 Instance Report

Discover how your Confluence instance is developing (includes user count, attachment storage, etc.)

This is a new Viewtracker report introduced in October 2023.

Accessing the Instance Report

In the Viewtracker menu, select the new entry “Instance/System Report”.

This will open the Instance Report in a condensed version:

KPIs in the condensed version:

current vs. available storage
current users vs. licensed users
running queries (only visible and accessible to administrators).

Set a date range and tap “Apply” to load the full report with all KPIs.

Full Instance Report

The full report consists of the following components:

Active vs. inactive Users

This section lists the number of active and inactive users. Active users have viewed, created, edited, or commented on at least one Confluence page in the defined date range.
The percentage display indicates the active users in the defined date range.

The shortcut icon links to the Content & Usage Users Report for a detailed overview of user activities. This report also lists inactive users.

Viewed Spaces

This section lists the number of viewed spaces versus the total number of spaces. A space view is counted if at least one of the space contents has been viewed in the defined date range.
The percentage info indicates the viewed spaces.

The shortcut icon links to the Content & Usage Spaces Report to get a detailed overview of spaces that were viewed/not viewed.

Viewed Pages

Similar to the previous section, the number of pages and blog posts viewed is compared to those not viewed during the defined date range.

The shortcut icon links to the Content & Usage Content Report for a detailed overview of pages that were or weren’t viewed.

Viewed Attachments

This section compares the number of viewed attachments to the total number. Only attachments whose file type is tracked by Viewtracker are considered here. Learn how attachment types can be excluded or added.

The shortcut icon links to the Content & Usage Content Report with the content type filter set to “Attachments” for a detailed overview of attachments that were or weren’t viewed.

Chart of different metrics

Some of the metrics listed above can also be displayed in a chart.

You can choose between a line, bar and area chart.
You can group the data by days, weeks, months, and years.

The corresponding graphical representation is displayed for the defined date range.

Example of the attachment bandwidth usage display with area chart

Views by time of day

This overview offers insight into which days and times the Confluence pages (pages and blog posts) are visited most. This helps determine, for example, when to publish important communications or schedule maintenance work.

All views are cumulated in the selected date range's corresponding day and time and displayed as a colored cell. The darker the cell, the more views occur at the corresponding time.
On mouse-over, a tooltip with the cumulative views is listed. Additionally, the view intensity is shown on the scale.

Top spaces based on …

The top 10 spaces in the set date range for “most attachments” (according to their file size) are listed here.

Only attachments whose attachment type is tracked by Viewtracker are included here. Learn how attachment types can be excluded or added.

More top 10s can be selected in the drop-down menu:

active users
new pages and blog posts
newly added attachments

Running queries

This report is only accessible to administrators.

Tap the link “View queries” to access a list of all currently running Viewtracker queries. These queries are used to create the various Viewtracker reports. Since they may take longer to finish and block resources, administrators can cancel individual or all running queries.

This list is updated every 30 seconds so that finished queries will disappear from the list periodically.

The list includes

Query name
Start date and time of the query
Duration in min:sec

You can cancel any query by tapping the cross in the column “Actions” and confirming the action.

If necessary, you can cancel all running queries by tapping the button “Cancel all queries”.